Security for commercial offices

Security that fits a professional building

In an office, headquarters or business park the security officer is usually the first person a visitor meets. The role is as much about welcome and reassurance as it is about control: signing in visitors and contractors, issuing passes, managing deliveries, knowing who is in the building, and responding calmly if something is wrong.

We select officers for front-of-house roles on temperament as well as licence: well presented, articulate and comfortable with reception systems, visitor-management software and building-management procedures. Behind the scenes the same team handles locking and unlocking, fire-alarm tests, out-of-hours access for cleaners and contractors, and fire warden duties during drills and evacuations.

Typical arrangements

• Daytime concierge and reception screening, with a documented handover to the evening or weekend team.
• Key holding and alarm response, so an alarm activation at 3 am goes to a trained officer rather than a member of staff.
• CCTV monitoring linked to the officer on site, with a clear escalation path to the police where necessary.
• Scheduled lock-up and patrol visits for buildings that are unoccupied overnight.

Reports, incident logs and visitor records are kept electronically and shared with facilities managers so that nothing depends on a paper book at the front desk.