Frequently Asked Questions

Smart Watch Security Ltd provides security guard services for events, businesses, and residential properties. We offer SIA licensed security guards, mobile patrols, and 24/7 monitoring services.

You can request a quote by filling out the form on our website, calling us at  0113 833 0977, or sending an email to contact@smartwatchsecurity.co.uk.

Yes, all of our security guards are SIA licensed and trained professionals. They undergo extensive background checks and training to ensure they are qualified to provide top-quality security services.

Yes. We provide full coverage across Leeds metropolitan area, including the city centre, suburbs (e.g., Headingley, Horsforth) and outlying industrial or rural sites. 

Our team includes specialists in retail loss prevention, corporate reception/security liaison, and large‑scale event security, with proven track records at shopping centres, office complexes, and festivals. 

Every guard completes a certified Conflict Management course and holds a valid Emergency First Aid at Work qualification, refreshed annually. 

We tailor ratios to your risk assessment—commonly 1:1 for high‑risk sites, 1:2 or 1:3 for standard premises—and offer 8‑, 12‑, or 24‑hour shifts, plus split‑shift or on‑call cover. 

Absolutely. Our control room operates 24/7 and can dispatch mobile patrol units anywhere in Leeds within 30 minutes. 

We conduct enhanced DBS checks, two professional references, right‑to‑work verification, and rigorous in‑house vetting interviews. 

Yes, we can provide anonymised case studies and contact details for three recent Leeds‑based clients on request 

We install and monitor IP CCTV systems, equip guards with GPS‑linked patrol apps, and offer body‑worn cameras for evidence capture and deterrence. 

We offer competitive hourly rates for ad‑hoc cover, discounted day‑rate packages, and bespoke monthly contract pricing based on service level and volume. 

We require 24 hours’ notice for additional ad‑hoc guarding and 7 days’ notice to amend contract staffing levels. 

Yes. Guards wear Smart Watch Security uniforms with optional branded high‑visibility jackets and your organisation’s ID badges. 

Every incident is logged in our digital reporting system; clients receive immediate email/SMS alerts and a detailed PDF report within 2 hours. 

If a scheduled guard cannot attend, we dispatch a qualified replacement within 2 hours at no additional cost to ensure uninterrupted protection.