Smart Watch Security

Security for events and leisure venues

Door supervisors, crowd management and ticket verification for sporting events, concerts, festivals and corporate functions.

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Typical requirements

  • Crowd control

  • Ticket verification

  • Ingress and egress

  • Frontline customer service

How we respond

  • Door supervisors

    SIA-licensed DS personnel

  • Crowd management

    pit-crew teams and density monitoring

  • Event planning

    risk assessment and staffing plan

Event security planned before the first ticket is scanned

Concerts, sporting fixtures, festivals and corporate functions each have their own risks, and most of the work happens before the gates open. We prepare a staffing plan from the event risk assessment: how many door supervisors, stewards and response officers are needed, where the pinch points are at ingress and egress, how crowd density will be monitored and how incidents will be communicated.

On the day, SIA-licensed door supervisors verify tickets, manage queues and carry out searches in line with the event conditions, while response teams deal with medical incidents, ejections and lost property. Everyone works to a single radio protocol and a control point staffed by a supervisor.

Typical event cover

  • Door supervisors for ticket verification, searches and entry management.
  • Crowd management including pit-crew teams and density monitoring at the front of stage.
  • Stewarding, way-finding and customer-service roles for family and corporate events.
  • Overnight site security for multi-day events, build and break periods.
  • Licensing support: documentation for the premises licence and the safety advisory group.

We cover one-off functions as readily as full seasons, and can scale the team up for large fixtures.

Events and leisure venues security: common questions

Do you provide a staffing plan for the licence application?

Yes. The staffing plan and security procedures can be supplied to support the premises licence and safety advisory group requirements.

Are all event staff SIA-licensed?

Roles that require a licence — door supervision, for example — are filled by licensed officers. Stewarding roles are filled by trained stewards under a licensed supervisor.

Can you cover the build and break periods as well?

Yes. Overnight site security for equipment, staging and vehicles is part of most multi-day event contracts.

Need security cover for a site or building?

Tell us what you need to protect and when. Quotations are itemised with no hidden extras.