Security for healthcare
Bed watch, patient security and site security for NHS trusts, private hospitals, mental-health units and custody suites.
Typical requirements
1:1 and 2:1 patient observation
De-escalation and conflict resolution
Visitor management
Out-of-hours site security
How we respond
Bed watch officers
compassionate, de-escalation trained
Welfare logs
timestamped electronic records
Liaison
a calm interface between clinical staff, police and families
Calm, trained presence in clinical settings
Security in healthcare is different. The people involved may be unwell, distressed, confused or at risk of harm to themselves, and the role of the officer is to keep everyone safe while clinical staff get on with their work. We provide bed watch (1:1 and 2:1 patient observation), site security and visitor management for NHS trusts, private hospitals, mental-health units and custody suites.
Bed watch officers are selected for temperament and trained in de-escalation, conflict resolution and the welfare duties the role involves. They record observations in timestamped welfare logs, follow the care plan set by clinical staff and act as a calm interface between the ward, the police and families.
What hospitals and trusts ask us for
- Bed watch officers at short notice, including overnight and weekends.
- Site security for entrances, emergency departments and car parks.
- Visitor management and escort duties for restricted areas.
- Support during the transfer of patients between sites.
- Reports and logs that meet the trust's governance requirements.
Every officer working in a clinical setting is vetted for the role and inducted into the trust's policies before starting.
Healthcare security: common questions
How quickly can you provide a bed watch officer?
Bed watch is often needed the same day. Contact us with the location and the level of observation required and we will confirm availability straight away.
Are bed watch officers trained in de-escalation?
Yes. Officers complete de-escalation and conflict-management training and follow the care plan set by clinical staff.
Can you work with our security team rather than replace it?
Yes. Many trusts use us to supplement in-house teams during peaks, absence or specific incidents.
Need security cover for a site or building?
Tell us what you need to protect and when. Quotations are itemised with no hidden extras.